Monitor your online presence, track the performance of your brand and benchmark it against that of your competitors and specific KPIs to measure customer satisfaction, gauge reactions of marketing campaigns and detect competitive and reputational threats to your brand.

In our brand analytics for the automotive industry of Mauritius, Nissan leads the online presence by capturing the highest share of voice (SoV) for the month of May 2017.

​Metric details

 Brand Analytics tracks the performance of your brand, measures its competitiveness and specific KPIs on the online platform.

Share of voice (SoV) is essentially your crucial performance metrics against those of your competitors or Key Performance Indicators. It details the percentage of mentions picked up from monitored brands of the automotive industry. “Share” is self-explanatory, “Voice” is a little trickier because it implies that people are saying things. In its simplest form, SoV helps you understand how your brand or company is performing in comparison to your competitors.

​Daily Activity represents the volume of mentions picked up by days of the week across four time intervals (12AM – 6AM, 6AM – 12PM, 12PM – 6PM and 6PM – 12AM) for monitored brands.

Popular Sources outline the share of mentions picked up for each monitored brand of the automotive industry by sources.

Methodology 

This report was conducted for the period May 1^st to May31^st 2017, where our tool scanned the internet from news websites to social networks in Mauritius. Real time information for instance brand mentions, complaints and concerns were picked up to derive business value in complex, expressive, and sometimes confusing human language. The report was done for the automotive industry whereby we have monitored ten brands namely: Nissan, Hyundai, Toyota, Mercedes, Suzuki, Mitsubishi, Honda, Renault, Kia and BMW on a real time basis. The analysis is broken into Part A which details SoV, Daily Activity and Popular Sources for the ten monitored brands and Part B which focus on the three most popular brands of the automotive industry.

 Part A – Industry Analysis

 Share of voice

 As depicted by the doughnut, Nissan has led the race on the online platform followed by Toyota and Honda with 1,614,164 and 112 mentions where their average number of mentions per day were 52, 5 and 4 respectively.

Daily Activity

 The highest activity for the monitored brands of the automotive sector was mostly recorded from 6AM to 12PM on both Sundays (937 mentions) andMondays (129 mentions)followed by 12PM to 6PM on Saturdays (665 mentions).

 Popular Sources

 During the period under review, the highest number of mentions picked up for the monitored brands were from Facebook (2,083 mentions) followed by Twitter (27 mentions) and News (1 mention).

Part B – Brand Analysis

 Nissan

As depicted by the line chart, Nissan picked up 871, 608 and 74 mentions on 28^th, 27^th and 29^thof May respectively.

As illustrated by the column chart, the highest daily activity for Nissan was mostly from 6AM to 12PM on Sundays (872 mentions) and Mondays (78 mentions) followed by 12PM to 6PM on Saturdays (612 mentions).

 As shown below, Nissan was mostly present on Facebook (1,591 mentions) where it has promoted its products and did an interactive game.

Toyota

 As depicted by the line chart, the highest volume of daily mentions picked up for Toyota was 24, 23 and 13mentions on 21^st, 10^th and 11^thof May respectively.

As illustrated by the column chart, the highest daily activity for Toyota was mostly from 12PM to 6PM on Wednesdays (35 mentions)and Thursdays (23 mentions) followed by 6PM to 12AM on Sundays (35 mentions).

As shown below, Toyota was present mainly on Facebook (162 mentions) where it has done promotional activities and posted wishes about ‘Les journées porte-bonheur’. 

Honda

As depicted by the line chart, Honda picked up 15 mentions on 5^th, 9 mentions on 7^th and 8 mentions on both 13^th and 26^th of May.

As illustrated by the column chart, the highest daily activity for Honda was mostly from 6PM to 12AM on Fridays (32 mentions) followed by Thursdays (17 mentions) and Sundays (16 mentions) respectively. 

As shown below, Honda brand was present only on Facebook (112 mentions) where it has done promotional activities for its products.

We thank you for your interest in our Blog Post. Our Analytics Team will be pleased to review how Sentiment Analysis can help you reach the next level of performance in your online brand management. For further inquiries or requests, please contact Shamin on: 2331636 , via e-mail: shamin.bodhy@angloenterprises.com, or via LinkedIn: https://mu.linkedin.com/in/shamin-bodhy-1bba249a