DUTIES & RESPONSIBILITIES

• Develop and maintain deep understanding of our Industrial Cyber Security solutions offering.
• Identify and understand customers’ business goals, operating objectives and requirements, and customize our Cyber Security solutions to best meet their needs.
• Lead customer facing demonstrations, proof of concepts, and RFI/RFQ/RFP technical solution design and responses.
• Communicate effectively when working with internal and external customers and vendors.
• Meeting with clients to clarify project dynamics, timelines, execution, planning, etc.
• Suggests discounts, margins, & presentations of the presales team, and provide guidance on the same when needed
• Participates in sales calls/meetings with colleagues when needed
• Develops technical design and commercial pricing for the presales team
• Keeps records and organize reporting back the director on all presales activities
• Provides strategic feedback & input on presales activities
• Organizes the presales team leaves & vacations in coordination with HR department
• Participates in recruiting new presales personnel
• Monitors & develop presales team performance
• Coordinates & provide training for the presales team. Develops training strategy for the team along with the Quality & Training department
• Coordinate with other departments on ongoing projects, bids, troubleshooting & any activity that might require his/her input
• Be available for traveling, meeting new clients, and site surveying even in harsh conditions.
• Prospect for potential new clients and turn this into increased business.
• Meet potential clients by growing, maintaining, and leveraging the network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Cold call as appropriate within the market or geographic area to ensure a robust pipeline of opportunities.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
• Forecast sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with pre-sales staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

QUALIFICATIONS

• Bachelors of Engineering (Electronics or CS related)
• 5-7 years of experience in ICT and Cyber Security industry
• Minimum 5 years combined pre-sales/technical sales support/application engineering experience required
• Minimum 2 of following certifications: CISSP, CEH, CCNA + Security, CIFI, CompTIA Security+, COBIT.
• Minimum 2 of following vendor certifications: RSA, Security Analytics, SECOPS, Archer, IBM Qradar, HP Archsight, CISCO, Checkpoint, Fortinet, FireEye, Imperva, VMWare, ForcepointMust have knowledge of GCC
• Experience in common Criteria and ITSEC
• Diligent with strong attention to detail
• Good commercial knowledge as well as a sound understanding of financial issues, including current accounting standards
• Excellent communication skills, both verbal and written

PROFILE

• Having experience of Over 3＋ Years
• Demonstrated consulting skills to provide best practices for implementation
• Experience as an Oracle Production DBA in Installations, Configuration, Upgrades, Migration, Management, Troubleshooting and Performance Tuning of Oracle Databases.
• Database Recovery using the physical and logical backups.
• Implemented oracle real application cluster Databases.
• Implementation for disaster recovery with Data Guard in Maximum Availability Architecture.
• Expertise in performing Database Cloning and Patching for various environments.
• Applying, testing and documenting DB Patches like Interim and Patchset.
• Good hands-on experience on operating systems like Red Hat Linux, AIX, Sun Solaris.
• Well versed with file system/storage like ASM/ACFS etc.
• Incident management by creating an extensive issue repository with supported RCA documents.
• Willing to work at odd hours and be available as and when required.
• Self-motivated with a pro-active attitude towards work, strong inter-personal and communication skills, superior planning, decision-making, problem-solving techniques, relationship building, energetic, organised and leadership qualities coupled with the ability to be a team player.

TECHNICAL SKILLS/STRENGTHS

ORACLE Database : 10g/11g/12c and afterwards
OS : Red Hat Linux , Sun Solaris, AIX
Tools : SQL*PLUS, OEM, WinScp ,AWR, Toad, SQL Developer, RMAN, EXPDP & IMPDP
Adv. Technologies : Oracle RAC Database, DataGuard, ASM & ACFS, Golden Gate would be an advantage.
Languages : SQL, PL/SQL would be an advantage

Job Overview

We are searching for a passionate Junior Sales Specialist to join our Datacom team, who will work under the supervision of the Sales Manager and assist the latter in the pre-sales, sales and specific post-sales activities.

Responsibilities include, but not limited to, the following:

1. Work under the supervision of Sales Manager
2. Assist the Sales Manager in pre-sales, sales and specific post-sales activities
3. Follow accurately the pre-sales, sales and post-sales processes and procedures set by the company
4. Become fluent in the different services portfolio (products and solutions) offered by the Datacom Department
5. Demonstrate technical knowledge of the different products and solutions offered by the Datacom Department
6. Understand the services offered by other departments and work effectively with their respective team members
7. Gain an understanding of the customers’ diverse and specific business needs and apply product/solution knowledge to meet them
8. Prepare and submit proposals in a timely manner
9. Prepare and submit response to tenders in a timely manner
10. Prepare and deliver presentations to customers in a timely manner
11. Follow up on submitted proposals and response to tenders on a weekly/monthly/yearly basis
12. Develop effective sales plans using sales methodology
13. Manage workload in order to organize and prioritise daily/weekly/monthly/yearly goals
14. Assist the Technical Team in providing technical consultancy, site surveys and audit services
15. Assist the Sales and Technical Team to prepare, design, plan and implement new products and solutions
16. Meet personal targets and contribute to team’s targets
17. Contribute to team’s weekly/monthly/yearly reporting
18. Communicate effectively with a network of customers, vendors and suppliers through face-to-face meeting, the phone, or online platform.
19. Build and maintain excellent relationships with customers, vendors and suppliers that are built on trust
20. Develop and expand the customers’ portfolio of the company through networking and marketing
21. Perform certifications as required by our different technology vendors
22. Attend webinars and workshops for continuous growth
23. Gain familiarity with the IT industry and keep abreast of new technology and solutions
24. Promote the company as a leader on the market
25. Other cognate duties & responsibilities as may be agreed by both parties

Qualifications

This job is open to all graduates, but a degree in one of the following subjects may be particularly useful:

• Information Communication Technology (ICT)
• Telecommunications
• Computer Science/ Networking
• Business Information Systems/ Technology
• Business Management

Skills

You will need to show evidence of the following:

• Proficient in Microsoft Office – namely Word, Excel, PowerPoint, Outlook
• Versatile in using Google platforms – particularly Sheets, Drive
• Strong interest in IT related matters
• Strong communication skills
• Confident presentation skills and a professional telephone manner
• Time-management skills and ability to prioritize your workload
• Ability to work well under pressure
• Team-oriented and growth-driven
• Willingness to learn and being proactive
• Strong negotiation and closing skills
• Excellent in English and French (written and verbal)
• Valid driving license will be an advantage

Working hours

Working hours are typically 8.30am to 5.30pm, putting in extra hours where approaching deadlines require them. You may be required to work longer days to prepare for any important proposals, tenders and presentations (where you will network with customers).

What to expect

• This job is mostly office based, but may involve travelling to customers’ and suppliers’ premises
• Office locations may change according to the needs of the company, so flexibility and mobility are prerequisites
• Key Performance Indicators (KPIs) will be set and measured on a yearly basis
• Probation period of six months upon joining the company (may be extended based on your performance)
• Professional Development will be ensured through certifications, training, workshops and webinars

Salary

Attractive package based on candidate profile

Job Overview

We are searching for a passionate Network Specialist to join our Datacom team, who will work under the supervision of the Technical Manager and assist the latter in the pre-sales and post-sales activities.

Responsibilities include, but not limited to, the following:

1. Work under the supervision of Technical Manager
2. Assist the Technical Manager in Planning / Execution of work
3. Follow accurately the post-sales processes and procedures set by the company
4. Become fluent in the different services portfolio (products and solutions) offered by the Datacom Department
5. Demonstrate technical knowledge of the different products and solutions offered by the Datacom Department
6. Understand the services offered by other departments and work effectively with their respective team members
7. Gain an understanding of the customers’ diverse and specific business needs and apply product/solution knowledge to meet them
8. Implementation and configuration of Solutions
9. Develop and review project designs and work with the project team to align design to the network requirements
10. Ensure high quality support and service to customers
11. Manage workload in order to organize and prioritise daily/weekly/monthly/yearly goals
12. Assist the Technical Team in providing technical consultancy, site surveys and audit services
13. Assist the Sales and Technical Team to prepare, design, plan and implement new products and solutions
14. Contribute to team’s weekly/monthly/yearly reporting
15. Communicate effectively with a network of customers, vendors and suppliers through face-to-face meeting, the phone, or online platform.
16. Build and maintain excellent relationships with customers, vendors and suppliers that are built on trust
17. Perform certifications as required by our different technology vendors
18. Attend webinars and workshops for continuous growth
19. Gain familiarity with the IT industry and keep abreast of new technology and solutions
20. Promote the company as a leader on the market
21. Other cognate duties & responsibilities as may be agreed by both parties

Qualifications & Experiences

• Degree in IT or Telecommunications field
• Experience in BGP and Advanced Routing is a must
• CCNP Level certification
• Any certification within the related fields will be a definite advantage – Fortinet / Checkpoint / Paloalto / Huawei / Aruba / Ruckus
• At least 3 years in similar jobs

Skills

You will need to show evidence of the following:

• Time-management skills and ability to prioritize your workload
• Ability to work well under pressure
• Team-oriented and growth-driven
• Willingness to learn and being proactive
• Excellent in English and French (written and verbal)
• Valid driving license will be an advantage

Working hours

Working hours are typically 8.30am to 5.30pm, putting in extra hours where approaching deadlines require them. You may be required to work longer days or on a 24×7 availability.

What to expect

• This job is mostly office based, but involve travelling to customers’ premises
• Office locations may change according to the needs of the company, so flexibility and mobility are prerequisites
• Key Performance Indicators (KPIs) will be set and measured on a yearly basis
• Probation period of six months upon joining the company (may be extended based on your performance)
• Professional Development will be ensured through certifications, training, workshops and webinars

Salary

Attractive package based on candidate profile

DESCRIPTION

The successful candidate must have strong logical and analytical skills and proven experience in implementation of ERP systems and business processes.

MAIN RESPONSIBILITIES / DUTIES

• Gather and document requirements of users
• Provide technical and functional support to end users as per predefined service level agreements on the application
• Resolve incidents and service requests based on established standard operating procedures
• Investigate, perform first call resolution based on general issues / queries on the application
• Communicate and close the loop with the end users
• Perform configuration changes
• Provide end user education/training of the application as needed
• Conduct quality assurance testing of the solution after any releases or patches
• Maintain a high degree of customer service for all support queries, take ownership of end user problems and be proactive when dealing with end user issue

Qualifications & Experience

• Bachelor’s degree in IT, Finance, Accounting or any related field
• Minimum 2 years of working experience in similar position
• At least one year of proven experience in implementation of ERP systems and business processes such as order management, manufacturing, inventory, financials, purchasing, procurement order processing
• Functional knowledge on Accounting and Finance
• Good customer-focused and quality oriented
• Excellent communication skills, both written and verbal in both English and French
• Strong interpersonal skills
• Effectively demonstrates teamwork, problem solving, demonstrate the ability to quickly acquire knowledge in the support of applications and services
• Strong communication and teamwork skills
• Experience in Oracle Fusion will be an advantage

DESCRIPTION

The Project Manager responsibilities include the coordination and completion of projects on time within budget and within scope. He/she oversees all aspects of projects including setting deadlines, assigning responsibilities and monitoring and summarizing progress of project.

MAIN RESPONSIBILITIES / DUTIES

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
• Track project performance, specifically to analyse the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams and process maps to document needs
• Document lesson learned post project completion

Qualifications & Experience

• Bachelor’s degree in IT or any related field
• Minimum 1 year of experience in a project management role
• Proven ability to successfully manage multiple projects simultaneously
• Proven ability to successfully manage multiple stakeholders
• Proven ability to organize and analyse critical situations
• Proven problem-solving skills and strong client-facing skills
• Good written and oral presentation skills
• Knowledge of Web technologies
• Skills in project management techniques, methods and tools
• Ability to learn quickly
• Strong communication and teamwork skills

KEY RESPONSIBILITIES

• Manage and monitor intel server infrastructure and system installations, including configurations, testing, and maintenance.
• Design & Develop cloud-based solutions on Microsoft Azure & Amazon Web Services
• Implement and provide support on VMware, Hyper-V, SharePoint environment, Windows Servers, Active Directory and authentication services.
• Implement and maintain backups, security, and redundancy strategies
• Provide technical guidance to clients for tickets/change requests under escalation.
• Provide required technical coaching to team members and put in place improvement plans to ensure skills levels match both current and future operational needs.
• Act as technical point of contact during projects/clients handover reviews to ensure required tests are carried out.
• Co-ordinate with Team Leader/Manager to ensure quality of support and deliverables to cloud customers on the day-to-day technical/operational activities in view of improving and re-enforcing efficiency of the team and improving overall quality of service.
• Act as main point of contact for technical escalation and incident resolution during crisis tickets.
• To provide expert support for System Administrator team during major incidents
• Technical documentation/user guides • Contribute to a positive work environment.

SKILLS

• Information Systems.
• Systems Implementation of Virtualised environments.
• Customer relationship management.
• Exemplary time management, organizational and communication skills.
• Excellent customer service skills are required.
• Proactive, self motivated and determined attitude.
• Professionalism.
• Ability to work under pressure and to multi-task.Tenacity and willingness to learn.
• Good interpersonal and team bonding skills.
• Good IT/communications background and problem solving skills.
• Flexibility relative to working hours.
• Good Knowledge of MS Windows (AD, DNS, GPO, etc.)
• Implementation, Administration & troubleshooting MS SharePoint environments (both on-premise & Cloud)

Qualifications & Experience

• Minimum : Degree in Information Technology related field.
• Certifications preferred: Windows, VMware, Microsoft Azure, Microsoft Office 365.
• Minimum 2-3 years Experience in a medium/large production environment.
• Experience in virtualisation and advanced knowledge in infrastructure management will be an advantage.

RESPONSIBILITIES

• Work under the supervision of the System Specialist.
• Assist the System Specialist and/or technician in planning and execution of work.
• Installation and support on Servers and Storage Hardware, Unix/linux Operating Systems such as Redhat Linux, CENTOS and others.
• Perform health checks on installed systems and prepare report.
• Carry out customer trainings as may be required.
• Perform presales activities for example, preparation of tender proposals and quotes to customers.
• Perform site surveys and draw list of materials and requirements.
• Must be apt to work in teams.
• Must have the ability to work under stressful, very demanding customer environment.
• Must have good knowledge and ability to abide and deliver according to international quality standards for IT Installations.
• Must show ability and willingness to continually improve, learn and pursue advance technical training.
• Must have knowledge of health and safety principles.
• Complete professional certifications like IBM Hardware and Oracle Hardware and others.
• Subject to requirements of projects, the above duties & responsibilities are not only limited to the above stated list.
• Other cognate duties & responsibilities as may be agreed by both parties

PROFILE

• Should be a degree holder in Computer Science, Information Technology, System Administration, or a closely related field.
• Knowledge in Unix/linux Operating Systems.
• Should be available to work at odd hours – Include Saturdays, Public Holidays and Sundays.
• Knowledge of virtualization.
• Fresh Graduates or 6 months experience would be an advantage.
• Good Communication Skills

Purpose of the job

The RPA Lead Developer will be responsible for technically leading the implementation of Robotic Process Automation (RPA) solutions. This will combine hands on design and implementation with day to day leadership of a development and test team.

Job Description

• Strong experience in Workfusion and Automation Anywhere (RPA Tool)
• UiPath development or other RPA tools experience will be added advantage
• Should be from Programming background with prior experience in Java or .Net development
• Focused on building end to end automation process solutions that meets business requirements.
• Work with clients and Lead developer to execute RPA initiatives by analyzing and designing process workflows; building, testing, and implementing RPA solutions; and ensuring quality of the system.
• Possess sufficient knowledge and skills to effectively deal with issues, challenges within field of specialization to develop simple applications solutions

Skills Required

• Bachelor degree in an appropriate subject (e.g. computer science, Software engineering or any relevant professional certificate(s))
• Process Automation with strong experience and certification with WorkFusion or other RPA development tools
• Hands on experience in Java or .Net development is a plus
• At least 3 to 6 years of professional experience in programming such as C/C++, Python, VB Script, Java, JS, .Net, HTML
• An aptitude for problem solving, with the ability to take a logical route to the source of an error.
• Experienced in leading a small team, providing technical guidance.